New boss bundle VIP points

Dbid: 2019131

In date 13 september 2015 I bought the New Boss Bundle (Dungeons Boss) and i receive only 16 VIP point. This purchase would have to give me 40 VIP point. Can you explain what' s happened? Thank you.

Comments

  • al4xal4x Member, Dungeon Boss Guru, Volunteer Moderator
    https://bigfishgames.custhelp.com/app/ask/

    shoot these guys an email with your problem, they should be able to help you out!
  • Is it possible that this was your first purchase?
    For VIP 1 you need 24 VIP Points
    For VIP 2 you need VIP 1 + 40 points, which is a total of 64 points, not 40.
    So that means you should be at 16/40 on your way to VIP 2.
    My Hero Progression: https://goo.gl/PwVKil
    RLUs75l.png
  • JoelJoel Member, Administrator, Moderator, Boss Fight
    @MickeNorsk is likely correct. We are aware that our VIP point display can be confusing and are working on improving the layout. :)
    Joel | Community Manager | Boss Fight Entertainment
    www.bossfightentertainment.com
  • Yeah - the VIP levels are not showing a cumulative total of points. Each level has its own bar that starts empty. I bought bundles early under the assumption that it was total points. I'm not disappointed, because the bonuses are decent, but I thought I'd get more.
    In the deep glens where they lived all things were older than man and they hummed of mystery.
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