I posted this earlier
today in one of the threads, but figured it could use more visibility so I'm posting it as an announcement:
I wanted to jump in here to let you know that we’ve been reading all of your comments on Skins in the Heroic Portal. First of all, we do have plans for your excess tokens that we’re wrapping up that you’re going to learn about very, very soon. There will be value for your excess tokens and we’ll detail how that will work in an imminent update preview.
Additionally, our plans for Skins are diverse and some will only be available via the Heroic Portal, while others will be available via in-game objectives (similar to what we did with Daeris Tokens). The next major update is right around the corner, and we’re excited to show you what we have in store. Thank you for all the discussion and feedback, please keep it coming!