[Joel: Hey everyone. I've started a new thread here so things can be discussed with a bit more focus and civility. Please be mindful of your posts, personal attacks are not permitted against anyone for any reason.]
Wow. The team gets a 3 day weekend and a 15 page post around potential ToS violations using automated user interactions ("bots").
Let's wade in to this.
In the past, our focus has been on violations revolving around modifying gameplay via memory or application hacks. For example, distorting the outcome of a battle and similar.
We have and continue to identify any situation such as this - and it almost always ends in a severe actions taken on the offenders.
What is being discussed here is using automation on top/in addition to the application to model and automate/repeat player interactions.
The use of "bots" is against ToS - the context directly references services, and specifically mentions forums and similar - but it also applies to automating the game.
Is it the same as hacking? No. It doesn't distort the outcome of game logic. The automated actions still require necessary resources like Stamina and Raid tickets.
Does that make it ok or acceptable? No. Many aspects of games like Dungeon Boss are balanced in terms of engagement and time taken to complete - expecting the player to be present and controlling the actions of the game.
So why haven't we taken action on "botting" thus far like we have "hacking"?
All the evidence that has been presented was/is secondhand - while we can investigate potential violations based on player-provided evidence, we cannot take action solely on this type of evidence.
Botting is far more subtle to detect (as it does mimic normal player behavior) and has taken us some time to build metrics that can definitively identify it. (Note for players who have or are contemplating using "botting" - we can and have been tracking it)
Most of this type activity stems from using Android emulators on computers, not from actual devices - some people legitimately use these emulators, so we have been hesitant to take the quickest action to prevent it, e.g. disable emulator usage.
So where do we go from here?
Now that we detect it internally through metrics and are able to build a body of evidence that isn't secondhand - we need to determine the penalties involved.
This can/will range from disqualification of rewards from competitive activities such as PvP Seasons, Crown Tournaments, and Guild Games once evidence is established - ranging from an entire guild (if it is widespread) to individual players (specifically identified).
We are not considering permanent bans at this time, but certainly lengthy temporary bans in addition to the above disqualifications are currently being considered.
That said, as we've established before - we won't discuss actions taken in any detail other than "actions were taken".
If any player or guild officer/leader wants to reach out for individual clarification - please PM me. As of yet, actions have not been taken.
Joel | Community Manager | Boss Fight Entertainment