How do you submit a support request if you don't know your DBID?

I'm trying to help another player who has problems starting the DB app - it just keeps giving him a message saying the APP has stopped.

He'd like to submit a support request but the support form requires a DBID.

Anyone ever run into this?


  • Leave it blank or put n/a or all zeroes and just give all the info for your friend in the comment section.

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