Gem purchase

On Saturday the 7th I purchased the 4.99 gem deal. When the purchase went through the app crashed. I had to uninstall and installed in the app over. I never received the gems but my card was charged. Can you help me out. I also did not get the VIP points that I know of.
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Comments

  • JoelJoel Member, Administrator, Moderator, Boss Fight
    Hi @Sagreeb, please contact customer support about this.
    Joel | Community Manager | Boss Fight Entertainment
    www.bossfightentertainment.com
  • Thanks
  • I tried to submit a request but it would not let.me
  • JoelJoel Member, Administrator, Moderator, Boss Fight
    What seems to be going wrong when you try to submit the request? Are you getting an error message? The request form can be found here.
    Joel | Community Manager | Boss Fight Entertainment
    www.bossfightentertainment.com
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