Crashing on startup

Zslayer234Zslayer234 Member
edited November 3 in Bugs & Technical Issues
I need help the game keeps on restarting on my iPad mini whenever it says unpacking content. My iPad mini runs on ios 9.3.5 and has 15.7 GB of free storage right now I've also and close my apps and forced shut my iPad mini. I really want to get back to the game but i can't when it just crashes every time.
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Comments

  • JoelJoel Member, Administrator, Moderator, Boss Fight
    Hey @Zslayer234, have you tried uninstalling and reinstalling the game?
    Joel | Community Manager | Boss Fight Entertainment
    www.bossfightentertainment.com
  • Zslayer234Zslayer234 Member
    edited November 6
    @Joel I've tried it multiple times and it still crashes
    Post edited by Zslayer234 on
  • Any help?
  • Same problem here. I'm afraid to uninstall... don't want to lose my stuff.
  • farfellafarfella Member
    edited November 9
    @Iplzdeco even if you lose you progress (which will not happens, you just have to tell thalia you are a returning player), contact customer support and they will get it back. No risk!
    Awesome Farfella guy up there was created by jackhallow666^!!!
    Also, go gorgons!
  • Now it's asking if I want to restore or replace, I clicked restore & it starts over & asks to edit my profile... this is so annoying.
  • JoelJoel Member, Administrator, Moderator, Boss Fight
    @lplzydeco, if something went wrong with your account recovery, customer support will make sure that you're taken care of. :)
    Joel | Community Manager | Boss Fight Entertainment
    www.bossfightentertainment.com
  • Well, got it fixed & now it's crashing again :( does this happen often?
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