I didnt get my stuff :(

I bought the Heroic super pack and i didnt get my stuff,could i get the rewards pls

Comments

  • JoelJoel Member, Administrator, Moderator, Boss Fight
    Hi @Dumbo0321. Please contact customer support, they'll make sure you get what you paid for.
    Joel | Community Manager | Boss Fight Entertainment
    www.bossfightentertainment.com
  • Dumbo0321Dumbo0321 Member
    Joel wrote: »
    Hi @Dumbo0321. Please contact customer support, they'll make sure you get what you paid for.

    Thank you.i was really worried bc the deal is running out
  • Dumbo0321Dumbo0321 Member
    @Joel did the customer support send me my stuff yet
    pls make sure they do
  • JoelJoel Member, Administrator, Moderator, Boss Fight
    Hey @Dumbo0321. Customer support can take up to three days to respond, so they probably haven't gotten to you just yet. If you haven't heard back from them by this time on Monday, let me know.
    Joel | Community Manager | Boss Fight Entertainment
    www.bossfightentertainment.com
  • Dumbo0321Dumbo0321 Member
    Ok thank you
  • Dumbo0321Dumbo0321 Member
    @Joel,If its not a trouble,could you make it so i get the stuff by today or tomorrow
  • Dumbo0321Dumbo0321 Member
    @Joel,Has Customer support sent me my stuff
  • Dumbo0321Dumbo0321 Member
    @Joel,plz make sure i get it before tomorrow
    Thx
  • williamwilliam Member
    @Joel I been notice that my gems are gone and I had 10 free heroic summon and it was gone I didn’t summon anything it just vanished please fix it
  • Dumbo0321Dumbo0321 Member
    @Joel,I still havent gotten my stuff
  • It's sunday man...nobody is here but me lol
  • Dumbo0321Dumbo0321 Member
    edited June 3
    @Joel Its sunday
    and i havent gotten my stuff
    Post edited by Dumbo0321 on
  • MonkeyHunterMonkeyHunter Member
    edited June 3
    @Dumbo0321 if you bought the pack with the intent on using the gems for the PvP event, request a refund. CS won’t respond until after the event is over.
  • bvs72bvs72 Member
    I bet @Monkeynuts stole your stuff. I can’t seem to keep him caged.
  • JoelJoel Member, Administrator, Moderator, Boss Fight
    @Dumbo0321, as I said, customer support can take up to three days to respond. If they haven't responded by 4:30pm CST today, let me know and I'll escalate things with them, but I can't do anything until then.
    Joel | Community Manager | Boss Fight Entertainment
    www.bossfightentertainment.com
  • Dumbo0321Dumbo0321 Member
    @Joel,i havent gotten my suff
  • JoelJoel Member, Administrator, Moderator, Boss Fight
    Hey @Dumbo0321. Please send me a private message with the incident number from your customer support email, I'll have it looked into.
    Joel | Community Manager | Boss Fight Entertainment
    www.bossfightentertainment.com
  • Your stuff was awesome.
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