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Re: PLEASE READ: Update Coming Soon With Account Registration Changes and ***HERO SORTING***

"That opens the account sign in/registration form. Tapping the button doesn't instantly register you, it gets you to the registration interface."

Joel Posted today at 7:04pm in Announcements

PLEASE READ: Update Coming Soon With Account Registration Changes and ***HERO SORTING***

"NOTE: This update is NOT live yet, this thread will be updated when it is. Hey everyone, We're going to be releasing an update in the coming days that you will need to …"

Joel Posted yesterday around 11pm in Announcements

Re: PVP Win Streak is Off

"Win streaks are intended to be off this season, but there is NOT a PVP Grand Tournament starting tomorrow. We have something else special in store~"

Joel Posted yesterday around 11pm in Special Event Discussion and Strategy

Re: Rotating Shop Items - Player/DB Compromise

"We appreciate the thoughtful feedback. I can't say whether or not we'll take this particular approach, but I've personally passed this post along to the relevant people on th…"

Joel Posted yesterday around 7pm in General Discussion

Re: Potential GAME wide event shop problem :

"We'll be sending spirits to players who purchased the offer before it was fixed."

Joel Posted Tuesday night in Special Event Discussion and Strategy

Re: No heroic summon after error code

"Hey @Williamwallace0, please contact customer support about this, they'll reimburse your summons."

Joel Posted Monday night in Bugs & Technical Issues

Re: Hansuke parry bug

"I'm having this looked at."

Joel Posted Monday night in Bugs & Technical Issues

Patch Notes: December 7th, 2018

"* Removed Jerry from daily quest rewards. Keep an eye out for him in the future though. He's up to something... * Fixed the Icepick event boost. The Executum boost has also …"

Joel Posted about a week ago in Patch Notes

Re: 24 hour boosts not lasting 24 hours.

"Hey folks! A couple of things to talk about here: Regarding the boost duration: We're clarifying the messaging confusion on the Skin offer. For additional clarity, the…"

Joel Posted about a week ago in Bugs & Technical Issues

Re: Frightmare Before Winterfest!

"Hey folks! A couple of things to talk about here: Regarding the boost duration: We're clarifying the messaging confusion on the Skin offer. For additional clarity, the…"

Joel Posted about a week ago in Special Event Discussion and Strategy

Re: Patch Notes: November 28th, 2018 (Rune Passive Update!)

"I had the patch notes written up and thought I posted them, that's completely on me. Per community feedback, caster runes have indeed been changed to purge instead of copy bu…"

Joel Posted about a week ago in Patch Notes

Patch Notes: December 5th

"Hey everyone. Some of these notes were supposed to go out yesterday. I had them in my drafts and thought I posted them, but I messed up, that's on me. * Caster runes have …"

Joel Posted about a week ago in Patch Notes

Re: Frightmare Before Winterfest!

"For clarification regarding the Frightmare Skin/Boost offer: You will only get the Heroic Summons if you already have all three skins offered. If any of the skins offered are…"

Joel Posted about a week ago in Special Event Discussion and Strategy

Re: New event schedule?

"We hit a speedbump that delayed today's event release by a bit, we are not changing our default event schedule, and the speedbump we hit today is completely unrelated to our …"

Joel Posted about a week ago in Special Event Discussion and Strategy

Frightmare Before Winterfest!

"Keep an eye out for some spookiness with a chance of snow later today, because the Frightmare Before Winterfest is on its way. It won't be starting right at three, but wil…"

Joel Posted about a week ago in Special Event Discussion and Strategy

Re: Missing mails

"No need to file a bug report, we're going to be sending mail to everyone."

Joel Posted about a week ago in Bugs & Technical Issues

Re: The issue of customer support

"The transition from Big Fish to Boss Fight does include a shift in CS teams, and our team is in the process of getting up to speed. If you have an issue and have waited for m…"

Joel Posted about a week ago in Bugs & Technical Issues

Re: Loot Keys.. Yes, or No? Break the Silence

"Offers are added and removed from shops on a pretty regular basis, so I honestly cannot make any projections on future shop offers once way or the other."

Joel Posted about a week ago in Feedback & Suggestions

Re: Regarding Mail Expiration (UPDATED 12/4)

"Update from @xtmn8r: --- Hey all, We were able to reprocess the rewards for the leaderboard ending 11/19 which would’ve been expired on 11/26 for those who did not claim…"

Joel Posted about a week ago in Announcements

Re: Another since Joel claims trancparency...

"The daily boosts had a blip at the turn of the month, there was not an intent to remove those, they have been reactivated. Portal boosts have not been discontinued, there jus…"

Joel Posted about a week ago in General Discussion

Re: Since Joel claims transparency...

"The daily boosts had a blip at the turn of the month, there was not an intent to remove those, they have been reactivated. Portal boosts have not been discontinued, there jus…"

Joel Posted about a week ago in General Discussion

Re: Regarding Mail Expiration (UPDATED 12/4)

"Hey folks, We hear you regarding the tower compensation. It is currently running, but we are in the process of discussing additional compensation options. I'll keep you al…"

Joel Posted about a week ago in Announcements

Re: Another since Joel claims trancparency...

"I'll take responsibility for that one. I knew it was being removed, but I didn't count it as something for patch notes since it's not a functional change that impacts play al…"

Joel Posted about a week ago in General Discussion

Re: Since Joel claims transparency...

"While I make every effort to keep everyone informed of game system changes such as mail, heroes, or event functionality, I don't usually post about shop changes because those…"

Joel Posted about a week ago in General Discussion

Regarding Mail Expiration (UPDATED 12/4)

"Update (12/4) Hey all, We were able to reprocess the rewards for the leaderboard ending 11/19 which would’ve been expired on 11/26 for those who did not claim it. Play…"

Joel Posted about three weeks ago in Announcements

Re: Shield piercing rune?

"Shield piercing runes allow basic attacks to go through shields (aegis shields, death-preventing abilities like the Barbarians have, unbreakable heart, and invincibility). It…"

Joel Posted about three weeks ago in Rune Discussion and Strategy

Re: Rune Imp Didn't Drop Loot

"We're implementing a fix that should make sure that all imps pay out rune materials properly."

Joel Posted about three weeks ago in Special Event Discussion and Strategy

Re: Top 5 Guild Gem Goblins

"We are preparing to re-send the gem goblin reward mail to players who were in the top five guilds at the end of the Fantastic Feasts event. This will go to players who were i…"

Joel Posted about three weeks ago in Bugs & Technical Issues

Re: Patch Notes: November 28th, 2018 (Rune Passive Update!)

"We are discussing potential reversions/changes/compensation. The exact solution, if any, may not be determined until next week, but I will follow up on this thread regarding …"

Joel Posted about three weeks ago in Patch Notes

Re: Top 5 Guild Gem Goblins

"I'm having this looked into. If something went wrong with the gem goblin mail, we'll make sure it is sent!"

Joel Posted about three weeks ago in Bugs & Technical Issues

Special Event Discussion and Strategy

Archives for December 2018

Discussion	Started By	Replies	Views	Most Recent
PVP Win Streak is Off in Special Event Discussion and Strategy Boss Fight	Rocksor December 12	8	187	Monkeynuts 12:49PM
Potential GAME wide event shop problem : in Special Event Discussion and Strategy Boss Fight	ATOR December 11	12	211	HalfEmpty 4:31PM
Which skins are boosted today? in Special Event Discussion and Strategy	Skorpid December 10	1	54	unknown_player December 10
Compensation for decieving candy corn boost in Special Event Discussion and Strategy	drakes December 8	5	181	spiffymcbang December 10
New event schedule? in Special Event Discussion and Strategy Boss Fight	Ududu2 December 5	3	173	unknown_player December 6
Frightmare Before Winterfest! 1 2 3 4 in Special Event Discussion and Strategy Sticky Boss Fight	Joel December 5	110	2.7K	Rocksor December 12
Tinkerer Loot pass, how much loot? in Special Event Discussion and Strategy	Oht December 2	3	178	Bloth December 4
Just what IS Rudashir? in Special Event Discussion and Strategy	danac December 1	4	216	Ududu2 December 2

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