No puedo entrar al juego

Tengo un problema con el juego y es que no puedo pasar de la pantalla de carga del juego en mi telefono ni en mi tableta Android. Ya he intentado reinstalando el juego, revisando mi conexión, reiniciando mi telefono e incluso borrando los datos del juego pero aun así no he podido entrar.
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Comments

  • https://translate.google.com/

    "I have a problem with the game and I can not get past the game loading screen on my phone or on my Android tablet. I have already tried reinstalling the game, checking my connection, restarting my phone and even deleting the game data but still I could not enter."
    The EMPIRE :: The Aegis of Athena
    KuK1uXt.png
  • JoelJoel Member, Administrator, Moderator, Boss Fight
    We're looking into this issue. It has been affecting a very small number of players, but has proven to be very difficult to work with, as it seems to be device based. To make matters worse, since the game isn't connecting with our servers, we can't see the error occurring. We're using the information we have to resolve this as soon as possible.
    Joel | Community Manager | Boss Fight Entertainment
    www.bossfightentertainment.com
  • Any update on this @Joel ? I believe we have at least 4 in our Alliance that it is affecting. Obviously Crowns become a concern.

    Thanks!
  • Quiero recuperar mi cuenta 0.5.10011 ID 12865650

  • sirtainlysirtainly Member
    edited June 25
    Necesita ponerse en contacto con atención al cliente

    https://support.dungeonboss.com/hc/en-us/requests/new
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