Purchase issue - didn't receive my gems

Hey forums!

Anyone have any clue how to contact bigfish about a failed transaction? Money was withdrawn from bank, order confirmed by google, 2 hours later and I still don't have any gems? I restarted the game and the phone itsself. Need the gems to tune a nice little rune I've made so I can't really play until that's done either :(

Cheers!
Updates incoming have me like:
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