Gems got used, but no heroic chests

PitaahhPitaahh Member
edited March 2018 in Bugs & Technical Issues
Hi all,

Last night I spent the 2700 gems for 10x heroic chests but as soon as I opened my first one, the game closed because it had juts updated. When I got back in my gems were gone and couldn't open anymore chests.

Anything that can be done about this?

Thanks!

Comments

  • Pitaahh wrote: »
    Hi all,

    Last night I spent the 2700 gems for 10x heroic chests but as soon as I opened my first one, the game closed because it had juts updated. When I got back in my gems were gone and couldn't open anymore chests.

    Anything that can be done about this?

    Thanks!

    Submit a ticket to customer support here https://dungeonboss.zendesk.com/hc/en-us
  • Pitaahh wrote: »
    Hi all,

    Last night I spent the 2700 gems for 10x heroic chests but as soon as I opened my first one, the game closed because it had juts updated. When I got back in my gems were gone and couldn't open anymore chests.

    Anything that can be done about this?

    Thanks!

    Check your hero roster to see if you don't have any new heroes. Sometimes you still get the contents, but u just don't see the visual/animation.
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