Login Problem

PlufttPluftt Member
edited March 2017 in Bugs & Technical Issues
hi there.
since last update i can't open the app.
it just enters and then, when it goes to the login bar, the app closes itself.
anyone else having the same problem?
do you know what do i have to do?



  • JoelJoel Member, Administrator, Moderator, Boss Fight
    Just looked at your account, and it seems that you were able to log in this morning. Is that correct, or are you still unable to get in?
    Joel | Community Manager | Boss Fight Entertainment
  • Having this issue as well - getting Error: Failed to connect to the server. Check your connection and try again. Press OK to retry"

    Figures I finally get back in the forums and my DB login is busted.
  • OK, update - My Kindle keeps doing this, IPhone version seems to work fine.
  • AAZ7AAZ7 Member
    Same here. Several hours already.
  • same here. couldnt login at all with error page keep on poping up
  • I had the same issue as @Sockless then I tried uninstalling the app and reload it and I get this message : 4khqjvanjztg.png

    As I have not logged in since reinstalling the app I guess it's not an issue with my account.
    The download actually progresses despite the connexion issue but at a painful rate and with lots of pauses
    Styxus - HCK
  • JoelJoel Member, Administrator, Moderator, Boss Fight
    This is an issue with not all devices receiving our update just yet. We are working to push things through. :)
    Joel | Community Manager | Boss Fight Entertainment
  • AAZ7AAZ7 Member
    Now, after clearing up all application data, I can login again.
    But! Now the game is stuck at "Loading... (Finished)" =(
  • i've made it after re-installing the game and then i had to clean the game data too
    i've logged in but i didn't try it again.. almost lost my daily reward
  • AAZ7AAZ7 Member
    edited April 2017
    I think it's already about 24 hours since I can not play. Daily quests, guild quests... wtf...
  • Solved for me.
    Styxus - HCK
  • same issue, just went to google play, clicked update, now im playing.
  • AAZ7AAZ7 Member
    No update available for me =(
  • everytime i want to play the game i have to re-install it..
    can you fix this guys ?
  • Since the update the app dont load, the msg is that the game stopped.
    I tried to reinstall the app, clean the cell cache, delete temp files, but nothing works.
    Please undo the updates, until these problems are solved. Thank you.
  • I have the same Problem, too.
    Hope it will be fixed very soon.
    Im sad, that I can't join the actual light vs dark Event. :-(
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