Can't open any shop

rjcool · August 9

Every time I go in any shop, I get kicked out immediately. Since update.

rjcool · August 9

Couple guildies having same issue

william · August 9

It happens to me too

Joel · August 9

We're looking into this issue. When you get 'kicked out', do you mean the game crashes, or does the shop menu close and the game keeps going?

rjcool · August 9

I get kicked our

DevilJhons · August 9

Joel wrote: »

We're looking into this issue. When you get 'kicked out', do you mean the game crashes, or does the shop menu close and the game keeps going?

yes

rjcool · August 9

And my avatar is an old school one from 3 years ago

rjcool · August 9

Still screwed. Two straight days can't open a shop without getting kicked. Can't do crowns.

Joel · August 9

Our initial investigation suggests that the shop crashes are happening due to devices running out of RAM. We are continuing to investigate, but in the meantime, we recommend that you clear up some memory (if possible) and close out any other unnecessary apps running in the background.

rjcool · August 10

Cleared memory. Still no shops. Multiple tickets submitted-no response. Cannot finish dailies, cannot access stamina, event runes, or anything else in shops. Everything was fine before update-now there is no point. Sadly, after three plus years, when this week is out I think I'll be out as well.

TestDepth663 · August 10

Any progress on this? my app crashes when I try to access any shop. I'm using a older Ipad with iOS 9.3.5, 19GB of memory available. No other apps running. Very frustrating that I can't complete dailies.

TestDepth663 · August 11

Well done, now I can't login at all. Keep up the good work.

Can't open any shop

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