Heroic summon but no Jibber?

I just tried to summon Jibber with a 10x heroic summon and I got no tokens. I then saw the hero drops and he’s not even listed there! But on the event screen he’s supposed to be available through that portal. What’s going on? Can I get those 10 summons back please?
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  • Same happened to people in our guild. I’m waiting to do pulls until we find out what is going on.
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  • JoelJoel Member, Administrator, Moderator, Boss Fight
    Jibber isn't guaranteed with a 10x summon, and we have confirmed that he is indeed in the portal. We are currently working on a fix for the drop list issue.
    Joel | Community Manager | Boss Fight Entertainment
    www.bossfightentertainment.com
  • Can confirm: I just got the full unlock and a token chest while he wasn’t on the drop list.
  • Then again, the drop list isn't able to update to show Heroes that are featured temporarily.
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  • I got a full 8 tokens from a 10x summons. DB is getting lazier and lazier with these events. All they want is money.
  • Joel wrote: »
    Jibber isn't guaranteed with a 10x summon, and we have confirmed that he is indeed in the portal. We are currently working on a fix for the drop list issue.
    The message in my inbox was a bit misleading.
    It seemed to say that though he doesn't appear in the list, he really is featured in the portal. Featured usually means guaranteed unlock or 25 tokens.

    First 10x pull he was "unlocked" but tecause I received 10 tokens but hadn't claimed him, that meant the 10x gave me nothing. Second 10x pull got me 4 tokens.
    That's very disappointing.
  • It took 2 10x summons to get enough tokens to actually summon him. It doesn't say he's featured though, just available.
  • PalinoPalino Member
    edited October 14
    10x heroic summon and I got no tokens. Give me back this 10 summons !
    Post edited by Palino on
  • After two x10 heroic summons I only got 4 Jibber tokens. Disappointing to say the least, considering the new hero's face is plastered all over the event screen and this is the only way to get him.
    9807918
  • JoelJoel Member, Administrator, Moderator, Boss Fight
    @SpockIsMyDad We didn't say that Jibber is featured in the portal, we said he is 'in' the portal.
    Joel | Community Manager | Boss Fight Entertainment
    www.bossfightentertainment.com
  • Seems pretty apparent from the mail message that Jibber is not guaranteed 19p99p5cax7r.png
  • JoelJoel Member, Administrator, Moderator, Boss Fight
    We are in the process of releasing a patch that will make sure Jibber is listed in the portal drop list. Thanks for your patience!
    Joel | Community Manager | Boss Fight Entertainment
    www.bossfightentertainment.com
  • Joel wrote: »
    @SpockIsMyDad We didn't say that Jibber is featured in the portal, we said he is 'in' the portal.

    You are certainly correct Joel, you didn't say this. However, in the past it was routine that the special hero for an event was featured. Combine this with the fact that this is the first time you released a new hero in the heroic portal instead of charging an arm and a leg in door events in over a year, and the drop chance and fact that he was even in the portal weren't listed.... well the whole thing just leaves a bad taste in our mouths.
    I can no longer decide from day to day what to think of this game.... and that is frustrating
    I can no longer stand the direction of this game nor the insulting way issues are dealt with
  • zfziaks5ndzi.png
    Great drop chance 🙄
  • bvs72bvs72 Member
    Is that a minus 5%. Will they take my tokens away?
  • I think he would def take yours away 😆
  • bvs72 wrote: »
    Is that a minus 5%. Will they take my tokens away?
    That means it's around a 5% drop chance. There's a 4.9% margin of error.
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